For Corporate Training
Resourceful, Passionate and Accountable Human Capital
We have the best-in-class specialised trainers for delivering impactful training in sales and service domains. These trainers with rich and diverse experience, possess the capability to analyse business problems, explore the corrective actions and recommend solutions that have a direct impact on business. They are passionate about developing people through hands on skill development that these trainers have acquired over the years with adequate coaching, mentoring and training.
Our unique train-the-trainer certification programme provides a rigorous yet personalised learning roadmap for the trainers. These programmes and on-the-job performance assessments equip our trainers to develop and hone the following competencies:
- Problem solving capability to impact business results
- Training and facilitation skills to deliver powerful and behaviour changing learning interventions
- Behavioural and soft skills
- Product and process knowledge and skills
The trainers possess well-devised instructional strategy with all the requisite tools and learning methodology to create an engaging learning environment. Besides, they have a strong foothold on skill development through demonstrations, role-plays and feedback. There is a conscious effort by the trainers to strengthen the performance enablers – Knowledge, Attitude, Skill and Habits (KASH) – of the learners. Training effectiveness is further enhanced through dialogue with stakeholders for not only understanding the training needs but also to solve for specific business problems, thereby creating a compelling value proposition for our clients.
Impacting Business and Return on Investments
Our key differentiator is ROI through a design and delivery mechanism with a robust tracking process to ensure that the training solution is indeed delivering the required results. Max SkillFirst’s primary focus is to improve the client output as the training effectiveness is measured based on the business productivity parameters.
Measuring training effectiveness is an imperative for both stakeholders and sponsors of training. At Max SkillFirst, the endeavour is to design training content, deploy technology enablers and build an eco-system to measure training effectiveness in line with the Kirkpatrick Model.
